IT Field Support Analyst- Orlando FL Position Available In Orange, Florida

IT Field Support Analyst- Orlando FL

Job Title:

IT Field Support Analyst

Location:

Orlando, FL

Duration:

Long-Term Contract

Job Summary:

We are seeking a skilled IT Field Support Analyst to provide on-site technical support across various locations in the Orlando, FL area. The ideal candidate will have strong experience in desktop support, hardware/software troubleshooting, and excellent communication skills.

Key Responsibilities:

Provide hands-on technical support for desktops, laptops, printers, and mobile devices
Troubleshoot and resolve hardware, software, and network issues
Perform system upgrades, imaging, and software installations
Support end-users in person, via phone, or remote tools
Maintain accurate documentation of support activities
Travel between client sites as needed (within Orlando area)

Requirements:

5+ years of experience in IT support or field service roles
Strong knowledge of Windows OS, Microsoft Office, and basic networking
Experience with hardware setups, imaging, and deployments
Excellent communication and customer service skills
Reliable transportation and willingness to travel locally
Nice to

Have:

Experience in healthcare or clinical environments
Familiarity with ticketing systems (ServiceNow, Remedy, etc.)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:

10118198A

Position Id:

8612109