Technology Analyst Position Available In Polk, Florida

Technology Analyst Polk County Florida

• 4.0 Bartow, FL Job Details Full-time $28
• $42 an hour 1 day ago Benefits Wellness program Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance Life insurance Qualifications Customer service Data analysis skills Mid-level Public Administration Analysis skills Bachelor’s degree Business Associate’s degree Communication skills GIS Full Job Description

PLANNING & DEVELOPMENT DIVISION TECHNOLOGY ANALYST PG 18

• $28hr.
• $42hr./$58,240
• $87,360 annually Exempt Employee Benefits Direct Deposit, Bi-Weekly Pay Checks Medical, Dental, Vision Life Insurance FRS Retirement 10 Paid Holidays Paid Time Off Tuition Reimbursement Education Incentives Deferred Compensation Plan Wellness Incentives Employee Assistance Program (EAP) Free Employee Gym Free Employee Health Clinic

MAJOR FUNCTION

Serves as a key strategic resource within the Office of Planning and Development (OPD), leading efforts to evaluate, implement, and enhance technology systems and solutions that increase operational efficiency, service delivery, and public engagement. Acts as a liaison between OPD, internal departments, and external agencies to align technology initiatives with organizational goals and customer service priorities.

ILLUSTRATIVE DUTIES

Technology Integration & Support Analyze OPD workflows and business processes to identify opportunities for system enhancements and digital integration, with a particular focus on cloud-based solutions such as Software as a Service (SaaS), aligned with the operational needs of the OPD. Lead or support the planning, testing, and implementation of technology systems related to permitting, inspections, development review, and GIS applications. Monitor the performance of technology tools and recommend improvements to ensure optimal functionality. Stakeholder Engagement & Collaboration Collaborate with internal stakeholders and vendors to ensure user-focused, scalable solutions aligned with County policies. Support interdepartmental and intergovernmental collaboration on shared technology and data initiatives. Training & User Adoption Provide staff training and promote the adoption of new platforms and digital services. Respond to complex customer inquiries related to permitting, land development, and public engagement systems. Data & Reporting Gather data and generate reports to support decision-making, performance monitoring, and operational analysis.

KNOWLEDGE, ABILITIES AND SKILLS

Technical Proficiency Familiarity with permitting, inspections, and land development software platforms. Working knowledge of GIS tools and spatial data concepts. Analytical & Problem-Solving Skills Ability to assess workflows and propose practical technology solutions. Strong data analysis skills to support process improvements and reporting needs. Communication & Interpersonal Skills Effective written and verbal communication, including the ability to explain technical concepts to non-technical users. Demonstrated customer service orientation and collaborative mindset. Organizational Awareness Understanding of Polk County’s Land Development Code and planning processes. Ability to work cross-functionally with various departments and external agencies.

MINIMUM QUALIFICATIONS

Associate degree in Business Practices, Public Administration, Technology, or a related field from an accredited institution, as determined by the OPD Director. Strong working knowledge of building permitting, inspection processes, and land development regulations. Understanding of Polk County’s Land Development Code and planning practices. Basic proficiency in GIS tools and spatial data concepts. Excellent analytical, communication, and customer service skills. Demonstrated ability to work collaboratively across departments and with external agencies. Preferred Qualifications Bachelor’s degree in business Practices, Public Administration, Technology, or a related field from an accredited institution, as determined by the OPD Director. Experience in a government or public service environment, with an emphasis on technology and system implementation.

SPECIAL REQUIREMENTS

All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens. Associate Degree