POS Analyst I Position Available In DeKalb, Georgia

POS Analyst I
POS Analyst

Department:

IT

Location:

Atlanta, GA – Onsite

Role Type:

6-Month Contract (High Possibility for Extension)
About Our Client
Our client is a leading company in the quick-service restaurant industry, operating well-known brands. With locations across the United States, they are committed to delivering exceptional customer experiences through reliable technology systems and innovative solutions. The company values technical excellence, efficiency, and collaborative problem-solving in supporting their restaurant operations.
Job Description
The POS Analyst will be responsible for managing and supporting the technical aspects of Point of Sale (POS) systems within the organization. This role is crucial in ensuring the smooth operation of POS systems across brands, providing expert troubleshooting, and implementing system updates as needed.
In this position, you will serve as level 3 support for the help desk, handling advanced troubleshooting for POS-related issues. You will maintain lab environments, build new labs when required, and work closely with store operations teams to resolve technical challenges. The ideal candidate is passionate about technical problem-solving and has a strong interest in restaurant technology systems.
Duties and Responsibilities
Support the lab environment for brands, maintaining lab presence and providing advanced troubleshooting
Build and configure lab environments as needed to test and implement POS solutions
Oversee daily operations of POS systems, ensuring they function correctly and efficiently
Provide technical support to end-users, addressing issues related to POS systems
Configure and update POS systems, including software updates and hardware maintenance
Collaborate with IT team members, vendors, and stakeholders to ensure POS systems meet organizational needs
Maintain detailed documentation of system configurations, updates, and issue resolutions
Assist with computer imaging and system deployment
Required Experience/Skills
Experience with POS systems (Par Brink, Oracle, or Infor preferred, but any POS experience is acceptable)
Working knowledge of PowerShell scripting
Experience with computer imaging
Advanced knowledge of Microsoft Suite
Ability to lift up to 75 pounds
Strong communication skills
Excellent problem-solving and troubleshooting abilities
3+ years of experience in a similar role
Nice-to-Haves
Experience with restaurant or retail POS systems specifically
Knowledge of networking concepts related to POS systems
Background in food service or restaurant operations
Experience working in a multi-location support environment
Familiarity with hardware deployment and maintenance
Education
Bachelor’s Degree or equivalent in Information Technology
Pay & Benefits Summary

Payrate:

 $40-$45/hr W2 based on experience Contract position for 6 months with high possibility for extension
Apply Today for This Exciting Contract Opportunity!

Keywords:

POS Analyst | Point of Sale | Technical Support | Restaurant Technology | PowerShell | IT Support | System Administration | Contract Position
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:

10529568

Position Id:

35713