Field Service Analyst Position Available In Liberty, Georgia

Field Service Analyst
Shine Systems View Employer’s Profile

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Secret
Unspecified
Unspecified
Hinesville, GA (ON-SITE/OFFICE)

Summary:

SHINE Systems is seeking experienced operations and intelligence professionals skilled in using and training others on software (e.g. Gotham, Gaia, Foundry, etc.) to join our team. As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working alongside analysts to solve unique and complex problems. This role may involve collaborating closely with users worldwide and providing direct feedback regarding software feature enhancements. Additionally, you will play a vital role in promoting collaboration across a global enterprise, ensuring continued success for our customers.

Job Requirements:

Hands-on experience with the software product, Gotham and Gaia. You will be responsible for training and guiding users in its application and functionality.
Training experience (Classroom or Deskside)
Proficiency in troubleshooting technical issues
Strong understanding of DoD, Intelligence, or Law Enforcement missions
Secret clearance is

REQUIRED

Desired Qualifications:

Real world experience supporting intelligence or operations
Familiarity with Gaia or Foundry
Experience training other intelligence or operations software
Excellent communication skills
Travel independently, both CONUS and OCONUS, as required
Technical knowledge, including working familiarity with languages such as Python, Java or

HTML. SHINE

Systems is an Equal Employment/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

GROUP ID

10323470
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