ServiceNow Technical Consultant (SPM) Position Available In Essex, Massachusetts

Job Listing ID:

4292720

Job Title:

ServiceNow Technical Consultant (SPM)

Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

06/17/2025

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly.
(Obtain the contact information to print or add to your jobs.)

Job Summary:

Job ID Number R5550 Employment Type Full time Worksite Flexibility Remote Job Summary As a ServiceNow Technical Consultant for Strategic Portfolio Management (SPM), you will consult with clients providing ServiceNow implementation, upgrade and support services. Job Description We are seeking a ServiceNow Technical Consultant for SPM. This is a 100% US-based remote opportunity. Candidates must be able to work in

PST. CAI

is seeking a trained and certified ServiceNow Professional with experience in SPM. All work will be completed in ServiceNow and will require experience with the ServiceNow Create methodology using SDLC and PPM for all project status, requirements, story management and testing. Interacting daily within ServiceNow to manage stories, customer incidents and requests related to the build and implementation of ServiceNow Applications, Modules, etc. The initial project will involve expanding SPM including Project and Portfolio Management and Financials. Candidates must be able to speak to what the client needs to do based on prior engagements. This project will be based in PST. Candidates based in CST and MST are desired. Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on CAI’s W2. What You’ll Do Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications Implement IT Infrastructure Library (ITIL)-based workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations Implement Project Management Professional (PMP)-based system configurations in ServiceNow including program, portfolio and project tasks as well as settings and data for timecards, resource assignments and financial project reporting Guide clients towards out-of-the-box features and best practices When needed, apply Agile software development practices for customizations to the platform Organize and prioritize development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable Effectively manage and execute high level tasks assigned via ‘stories’ Assists junior analysts through project(s) lifecycles Manage work against demanding timelines Communicate professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily

What You’ll Need Required:

Deep functional and technical knowledge of the ServiceNow SPM module and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting 5+ years of ServiceNow Development Hands-on experience with Strategic Portfolio Management (SPM) Solid experience with integration. Current ServiceNow Certified System Administrator (CSA) is required Current ServiceNow Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) is required Background in either software development or IT Service management Understanding of ITIL concepts and IT Service Management (ITSM) practices and procedures Understanding of Project Portfolio Management (PPM) practices and procedures Understanding of Agile …

Job Classification:

Computer Occupations, All Other Access our statewide or regional occupation report for more information about wages,
employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A