IT Analyst Position Available In Wake, North Carolina

IT Analyst Singh Management – 3.2

Cary, NC Job Details Estimated:

$47.6K – $60.3K a year 20 hours ago Qualifications Microsoft Windows Server Software troubleshooting iOS Microsoft SQL Server Microsoft Exchange Mid-level Windows Firewall VoIP IDS CompTIA Network+ Remote access software Computer networking SharePoint VMware vSphere Active Directory CompTIA A+ Help desk Full Job Description Job Description (Responsibilities) Configuring and deploying company computers and mobile devices. Support end-users with their desktops, laptops and smartphones. This includes desk-side support services as well as support of remote users. On-board new users to the company, manage all aspects of their setup: account creations and permissions, e-mail account and group membership,file share services and remote access. Own the rollout of updates to operating systems and applications for security and functional improvements. Key team member in desktop refresh projects. Perform diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment inventory lists. Manage and troubleshoot VOIP Telephony systems/Infrastructure. Creates and maintains documents regarding manuals, instructions, policies and procedures. Special Projects as requested Server Administrator Maintain file share services. Managing users and distribution/security groups in active directory. Group Policy Management. Running server updates. Monitoring and troubleshooting Microsoft Exchange. Monitoring and troubleshooting Microsoft SharePoint. Security Infrastructure (Firewalls, IDS/IPS, Antivirus, SPAM Filter). Assist in configuring and installing of network devices such as switches, routers, and access points. Minimum Skill Requirement Strong background in providing help desk services in a professional setting. CompTIA A+ and Network + or similar education Solid knowledge of Windows 7 – 10, iOS and Android Knowledge of Wifi network including access points and switches. Other Skills Windows Server 2008 R2 – 2012 R2 Microsoft Exchange 2013 Microsoft SharePoint 2010 VMware/VSphere VOIP Systems Spiceworks help desk Open Source Technology

VOIP PBX

phone systems (Digium is a plus) AT&T Office at Hand / Ring Central products Knowledge of remote desktop server and configuration Experience with SQL Server a plus