IT Computer Hardware Service Support Analyst (NC766516) Position Available In Wake, North Carolina

IT Computer Hardware Service Support Analyst (NC766516) Resource Management Associates, LLC Raleigh, NC Job Details Temporary | Full-time | Contract $28 – $33 an hour 14 hours ago Qualifications EHR systems Writing skills Research Mid-level Canva Content development Human resources IT Epic Drafting Communication skills Help desk Camtasia Full Job Description IT Medicaid Training and Support Specialist (NC766519) The purpose of the position will be to create training content (online and live classroom training) to support organizational initiatives and business units. Strong content development and writing skills needed. Ability to draft articles to support employee learning, tips, and educational resources for employees, such as job aids. Good research skills. Instructional design and technical knowledge needed. This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Must be professional. DHB prefers experience with following tools: Adobe Articulate (Storyline and Rise), Canva, Camtasia, MS Teams. Candidates with experience developing HR curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning, a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.

This position works with:

Associate Director of Organizational Development, Training and Support Specialist, Learning and Development Consultant, Organizational Development Consultant and an Administrative Support Specialist.

Job Types:

Full-time, Contract, Temporary Pay:

$28.00 – $33.00 per hour

Schedule:

8 hour shift Monday to

Friday Work Location:

Hybrid remote in Raleigh, NC 27601