Sr. Technical Specialist – Tier 3 Support Position Available In Wake, North Carolina

Sr. Technical Specialist

• Tier 3 Support
  Sr. Technical Specialist
• Tier III Support
  Raleigh, NC
• Onsite

Description:

Typical Experience:

12-36 months
The Technical Specialist is a senior-level resource with specialized knowledge and experience in a specific technology. The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. May function as a niche technical SME. Advanced experience in the required technical subject matter. Proven experience with a technical specialty across large and complex implementations and systems.
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
WIN11 Experience
Required
5
Years
IOS, Android, Apple OS Experience
Required
5
Years
Mobile Device Management Experience
Required
5
Years
Intune
Required
5
Years
Tanium
Required
5
Years
Sharepoint
Required
5
Years
Excellent Communication and Documentation skills
Required
5
Years
Tier 3 Support
Required
5
Years
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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Dice Id:

10453601

Position Id:

8631113