Technical Specialist- Junior Position Available In Wake, North Carolina
Tallo's Job Summary: Intellibee in Raleigh, NC is seeking a Technical Specialist- Junior with expertise in WIN11, IOS, Android, Apple OS, Mobile Device Management, Intune, Tanium, Sharepoint, excellent communication and documentation skills, and Tier 3 support experience. The role involves delivering support and design for industry-specific applications, interacting with executive-level users, and identifying best practices for product use.
Job Description
Technical Specialist- Junior Intellibee Raleigh, NC The Technical Specialist is a senior-level resource with specialized knowledge and experience in a specific technology. The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. May function as a niche technical SME. Advanced experience in the required technical subject matter. Proven experience with a technical specialty across large and complex implementations and systems.
Skill Matrix:
Required 5 Years WIN11 Experience Required 5 Years IOS, Android, Apple OS Experience Required 5 Years Mobile Device Management Experience Required 5 Years Intune Required 5 Years Tanium Required 5 Years Sharepoint Required 5 Years Excellent Communication and Documentation skills Required 5 Years Tier 3 Support