Senior Information Technology Analyst I – Virtual Care Position Available In Lehigh, Pennsylvania

Senior Information Technology Analyst I – Virtual Care
locations
Allentown, PA – 1110 American Parkway
time type
Full time
posted on
Posted 13 Days Ago
job requisition id
R127739
St. Luke’s is proud of the skills, experience andpassion of its employees. The employees of St. Luke’s are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwaveringmitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in themunities we serve, regardless of a patient’s ability to pay for health care.
The Senior Information Technology Analyst I is responsible for providing advanced maintenance, support, and development to assigned applications. Participates on implementation/installation project teams, identifying, analyzing, and resolving data/system issues of intermediateplexity and escalating advancedplexity issues as appropriate. Develops, validates and executes application and integrated test plans.
This position will be responsible for deploying virtual care related capabilities across our health network. This includes virtual nursing, virtual provider consults, eICU, Remote patient monitoring, and AIputer vision in patient rooms.

JOB DUTIES AND RESPONSIBILITIES

Provides advanced maintenance, support, and development to assigned applications. Participates on implementation / installation project teams.
Identifies, analyzes, and resolves data and system issues of intermediateplexity. Escalates advancedplexity issues as appropriate.
Develops, validates, and executes application and integrated test plans.
Ads to organization standards for system configuration and change control.
Develops, supports, and maintains KB documentation.
Demonstrates intermediate proficiency in gathering requirements, developing specifications, preparing and reviewing documentation.
Informs leadership of new release features/functionality and changes/revisions that will impact operations.
Understands process improvement, demand management, and project management methodologies.
Maintains current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals.

EDUCATION

Bachelor Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience is required.

TRAINING & EXPERIENCE

Three to five years of Epic build experience is required. Three to five years of healthcare experience is required. Three to five years of IT knowledge and analyst work preferred. Three to five years of Ancillary, Clinical, Patient Access, or Revenue Cycle experience is preferred. Epic Application experience is required. MS Office experience is required. Overall 3rd party troubleshooting and solutioning experience is preferred. Hospital knowledge/experience based on requirements of hiring team.