Technology Problem Analyst Position Available In York, South Carolina

Technology Problem Analyst 3.6 3.6 out of 5 stars Fort Mill, SC 29715 • Hybrid work What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you’re ready to take the next step, discover what’s possible with LPL Financial.

Job Overview:

. The Problem Management team within Technology Infrastructure & Operations at LPL is a critical function responsible for managing the Problem Management Process for major business-impacting problems across Technology. This role supports Technology across the firm and acts as a control function, creating strategic partnerships with domain-level product owners to drive issues to remediation and ensure a deep understanding of the causes of systemic issues to address true root causes.

Responsibilities:

Technical Knowledge :

Basic understanding of network infrastructure, cloud services, data analysis, production applications, security, database management, automation, and monitoring tools.

Teamwork :

Ability to work well with cross-functional teams and contribute to discussions about risks and problem-solving. Willingness to take responsibility for tasks and meet deadlines.

Problem-Solving :

Good analytical and critical-thinking skills, with a focus on identifying issues and finding effective solutions. Awareness of risks to maintain production stability.

Communication :

Clear communication skills, capable of explaining technical information to both technical and non-technical team members.

Collaboration :

Ability to build positive relationships with stakeholders to help solve problems and improve processes. Engage with team members to identify and address issues.

Meeting Facilitation :

Comfortable leading meetings and discussions, even in challenging situations. Help assess and report on significant problems, and work with teams to find and document solutions to prevent future issues. What are we looking for? We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness , act with integrity , and are driven to help our clients succeed . We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

Some experience in Information Technology, preferably within financial services. Basic understanding of Problem Management principles. Familiarity with IT Service Management and ITIL roles and processes, including Incident and Change Management. Ability to handle multiple tasks in a dynamic and collaborative environment.

Preferences:

Basic understanding of network infrastructure, cloud services, data analysis, production applications, security, database management, automation, and monitoring tools. Familiarity with ITIL principles and processes. Some experience using ServiceNow or other ITSM tools. #

LI-Hybrid Pay Range:

$32.74-$54.57/hour Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Company Overview:

LPL Financial Holdings Inc. (

Nasdaq:

LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor (“RIA”) firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional. At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

Join LPL Financial:

Where Your Potential Meets Opportunity At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services. Why LPL?

Innovative Environment:

We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!

Limitless Career Potential:

Your career at LPL has no limits, only amazing potential. Learn more about our careers here!

Unified Mission:

We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!

Impactful Work:

Our size is just right for you to make a real impact. ! Commitment to

Equality:

We support workplace equality and embrace diverse perspectives and backgrounds. !

Community Focus:

We care for our communities and encourage our employees to do the same. !

Benefits and Total Rewards:

Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. ! Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE. Information on

Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947. EAC1.22.25