Principal Ux Architect, Ai & Design Systems Leader Position Available In Middlesex, Massachusetts

Principal UX Architect, AI & Design Systems LeaderWaltham, Massachusetts, United StatesWhat You’ll Do:

Develop and execute a comprehensive roadmap for AI integration within our design practice, identifying key opportunities for productivity gains, quality improvements, and innovative approachesEvaluate, pilot, and implement AI-driven design tools that amplify team capabilities while maintaining creative autonomy and design qualityCreate frameworks for using AI in different design phases (research synthesis, ideation, prototyping, testing) with clear guidelines on human oversight and quality controlDrive adoption of AI tools by demonstrating tangible benefits, facilitating learning opportunities, and celebrating successful implementationsImplement metrics to measure the impact of AI adoption on productivity, quality, and team satisfactionDesign System Evolution for AI-Native ExperiencesLead the evolution of our design system to support AI-enabled and AI-native product experiencesDevelop standards for adaptive UI components and data-driven design elements that can personalize or adjust based on user behavior and contextCreate a comprehensive library of AI interaction patterns (chat interfaces, confidence indicators, voice inputs, etc.)that ensure consistency across our productEstablish guidelines for maintaining consistency, brand integrity, and accessibility when implementing AI-generated design elementsPartner with Design Systems and Research teams to identify end-to-end journey gaps and prioritize improvements with business impactImplement a system for gathering usage metrics and data-driven refinement of design componentsDesign-to-Development Pipeline TransformationReimagine design workflows to incorporate AI at key points, eliminating administrative overhead and accelerating delivery cyclesDevelop frameworks for AI-assisted prototyping, content generation, and testing that dramatically reduce time-to-marketCreate systems for AI-enhanced handoffs between product, design, and engineering teamsEstablish clear protocols for using AI in different contexts, including ethical guidelines and quality control processesExplore and implement tools for direct translation of design concepts to code, reducing friction in the implementation processTeam Enablement & Skill DevelopmentDesign and deliver training programs that build AI literacy and competency across the design organizationFacilitate experimental learning sessions where designers can safely explore new AI technologies and methodsCreate frameworks for designers to collaborate effectively with AI tools as “design assistants” that enhance (not replace) human creativityAssess individual and team skill gaps, developing personalized learning pathways to build AI capabilitiesChampion a cultural shift toward AI as a collaborative partner in the design processEthical AI & User AutonomyDevelop design principles for agentic interfaces that balance AI agency with user controlCreate standards for AI transparency that help users understand system “thinking” and build trustEstablish guidelines for responsible AI use that respects customer privacy and trustImplement frameworks for AI-enhanced accessibility features that make our products more inclusiveCross-Functional CollaborationCollaborate with product management, engineering, and marketing to ensure an aligned understanding of AI capabilities and limitationsPartner with engineering to implement AI features that deliver exceptional user experiencesEducate stakeholders on the evolving role of design in an AI-augmented product development processChampion ethical AI use and transparent design practices across the organizationBridge technical knowledge gaps between teams to enable more efficient product development workflows

What You Bring:

Required10+ years of product design experience, with at least 3+ years in a senior or leadership roleStrong portfolio demonstrating exceptional design craft, strategic thinking, and change management skillsPractical experience using AI-driven tools in your everyday work (generative design, AI-assisted prototyping, etc.)Demonstrated ability to navigate technological changes and lead teams through transformationExperience evolving design systems to accommodate new interaction patterns or technologiesDeep understanding of UX fundamentals and ability to apply them in emerging AI contextsExcellent communication skills, with ability to translate complex AI concepts for diverse audiencesExperience with establishing and tracking success metrics for design initiativesPreferredExperience implementing novel AI interaction patterns for user experiencesExperience with AI-assisted prototyping, design automation, or generative designUnderstanding of AI/ML fundamentals as they apply to design processesExperience in leading design transformation initiatives or change managementKnowledge of data-driven design systems and adaptive interfacesExperience with natural language interfaces, conversational UIs, or voice interactionsBackground in accessible design and using technology to enhance accessibilityYour MindsetOutcome oriented: Do stuff, don’t just talk about doing stuffStrategic vision: Ability to see beyond current AI hype to identify truly transformative opportunitiesExperimental approach: Comfortable with failure as part of the learning process while maintaining reliable deliverablesEthical perspective: Strong commitment to responsible AI use that respects customer trust and privacyCollaborative leadership: Skills to unite teams around a shared vision for AI-enhanced designBusiness acumen: Understand how to tie design’s impact to the bottom line and show how design is a differentiator for our business (GTM Intelligence)Success MeasuresIn your first 90 days, you’ll establish a successful program around our design team’s AI readiness and launch initial pilot projects including design system updates with measurable outcomes.

By six months, you’ll have implemented AI-driven efficiencies in key design workflows, established the core set of AI experience patterns, and developed a comprehensive enablement program that >50% of the team has adopted.

In one year, you’ll have transformed how our design team operates, with measurable improvements in driving product market fit (productivity and quality).#LI-RB1#LI-HybridActual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training.

Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being.

Learn more about ZoomInfo benefits here .Below is the US base salary for this position.

Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$189,200 — $260,150 USDAbout us: ZoomInfo (

NASDAQ:

GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation.

Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo may use a software-based assessment as part of the recruitment process.

More information about this tool, including the results of the most recent bias audit, is availablehere .ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status.

We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law.

We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

An employer who violates this law shall be subject to criminal penalties and civil liability.

ZoomInfo does not administer lie detector tests to applicants in any location.

WHAT OUR EMPLOYEES

THINKZoomInfo really cares about its employees.

We have amazing benefits, and I love that we have opportunities to give back through fundraising and volunteering.#J-18808-Ljbffr