Staff Product Designer (Remote in North Carolina) Position Available In [Unknown county], North Carolina

Staff Product Designer (Remote in North Carolina)
North Carolina
About Rocket Lawyer
We believe everyone deserves access to affordable and simple legal services. Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America, South America, and Europe, Rocket Lawyer has helped over 30 million people create over 50 million legal documents, and get their legal questions answered.
We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history, to capture audiences worldwide. We are expanding our team to take on this challenge!
About your role
We’re looking for a Staff Product Designer who can balance hands-on design work with team leadership. You’ll be both a strategic thinker and a tactical designer—setting a vision, mentoring designers, directly crafting intuitive mobile-first experiences, simplifying complex workflows, and making digital products feel effortless. This is an opportunity to develop and define how small businesses and consumers get legal solutions anywhere, anytime. You’ll be responsible for designing our Consult Experience, which will focus on how our customers engage with our team of Legal Pros through our platform. You will lead a small team of designers dedicated to enhancing how AI empowers customers to navigate their legal needs and seamlessly connect with Legal Pros. You will be in charge of delivering strongly engaging experiences to new and existing customers coming to Rocket Lawyer. You’ll drive the UX strategy for our experiences while also rolling up your sleeves to design, prototype, and test solutions. As a leader, you’ll lead a small team of designers, champion design excellence, and collaborate cross-functionally with product and engineering to ship world-class experiences.
How you will make a difference day to day
Define and execute the design vision and strategy in collaboration with product managers, engineers, and other key partners, while also contributing hands-on
Lead cross-functional ideation sessions, guiding teams through the product design process to generate innovative solutions
Champion the voice of the customer by conducting user research, engaging with customers, and integrating personas into design decisions
Leverage experimentation and data-driven insights to inform and validate design decisions
Design end-to-end user experiences, from wireframes to high-fidelity prototypes, ensuring simplicity, engagement, and alignment with business and customer goals
Communicate design decisions effectively, presenting to cross-functional teams and executive leadership with clarity and impact
Evolve and contribute to the design system, ensuring consistency across mobile and web experiences
Mentor and develop designers, providing feedback, coaching, and fostering growth in UX, UI, and design thinking
Drive design best practices, fostering a culture of collaboration, innovation, and excellence
Establish scalable design processes that enhance team efficiency and ensure consistency across projects
What you’ll need
9+ years of product design experience, with a focus on complex software solutions
Expertise in end-to-end UX and product design, crafting impactful solutions for challenging problems
Strong storytelling skills, with the ability to present design direction through compelling narratives that communicate the “how” and “why” of decisions
Ability to balance customer needs with business goals, market viability, and technical constraints to drive successful outcomes
Proven facilitation and collaboration skills, integrating input from multiple teams, synthesizing feedback, and leading discussions that drive company-wide impact
Deep experience in design systems, identifying reusable components to support diverse customer use cases
Proficiency in measuring success using qualitative and quantitative UX research methods
Experience optimizing design processes and methodologies to improve team efficiency and effectiveness
Leadership experience, either through direct management or mentoring designers
A strong portfolio showcasing high-caliber visual and interaction design work
Mastery of industry-standard design tools like Figma, Sketch, or Adobe Creative Suite—whatever best supports your workflow
Bachelor’s degree in Engineering, Marketing, or a related field—or equivalent work experience
Not sure if you meet all the qualifications? anyway! We value diverse experiences and encourage you to bring your unique talents to our team!
Benefits & Perks
Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
Unlimited PTO
Competitive salary packages
Life insurance
Disability benefits
Supplemental Optional Life Insurance Benefits
FSA Options Optional
HSA with Company Match
401k program with Company Match
Fertility Assistance and Planning options
Wellhub & ClassPass fitness platforms
Comprehensive Pet Insurance options
Financial Wellbeing & Student Loan Program access
Access to additional Mental Health & Wellbeing resources
Pre-tax Commuter/Transit Benefits
Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates

Interview Process:

Recruiter Phone Screen
Role Assessment(s)
Hiring Manager Interview
Panel Interviews
Final Interview
Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses.
All your information will be kept confidential according to EEO guidelines.
You may request reasonable accommodations by sending an email to hr@rocketlawyer.com.
Compensation
Base salary range by location:

San Francisco Bay Area, CA:

$161,500•$180,000
California (outside of San Francisco Bay Area) and

Colorado:

$161,500•$180,000

Utah, Arizona, and North Carolina:

$152,000•$180,000
Actual compensation packages are determined by various factors unique to each candidate, including but not limited to skill set, depth of experience, certifications, specific work location, and performance during the interview process.
$152,000•$180,000 USD