UX Researcher Position Available In Wake, North Carolina

UX Researcher
We are seeking an insightful and strategic UX Researcher to join our growing product and design team. In this role, you’ll lead research initiatives to uncover user behaviors, needs, and motivations through both qualitative and quantitative methods. Your insights will guide product strategy, inform design decisions, and help create intuitive, meaningful user experiences.

Key Responsibilities:

Design and execute user research studies, including interviews, usability tests, surveys, diary studies, and field research
Collaborate with product managers, designers, and engineers to define research goals and integrate findings into the product development process
Analyze data and translate findings into actionable insights, personas, journey maps, and design recommendations
Communicate research findings to stakeholders at all levels through compelling storytelling and reports
Advocate for the user and ensure their voice is heard throughout the product lifecycle
Contribute to the development and improvement of research practices, tools, and processes
Stay current on UX trends, best practices, and new research methodologies
2+ years of experience in UX research or a related field
Proficiency in a variety of research methods (e.g., usability testing, contextual inquiry, surveys, card sorting)
Strong understanding of human-centered design and UX principles
Experience using research tools such as UserTesting, Optimal Workshop, Dovetail, Maze, or similar
Ability to synthesize complex data and communicate findings clearly to both technical and non-technical audiences
Excellent collaboration, communication, and storytelling skills
Degree in Human-Computer Interaction (HCI), Psychology, Sociology, Design, or related field
Innovation starts with people.®