Game Master Position Available In Orleans, Louisiana
Tallo's Job Summary: Zero Latency in New Orleans, LA is hiring Game Masters to deliver top-notch customer experiences in their virtual reality gaming world. Responsibilities include player safety, game session management, technical issue troubleshooting, and equipment maintenance. The ideal candidate has 2+ years of customer service experience and a passion for VR and gaming. This casual role requires availability on weeknights and weekends, averaging 15 hours per week.
Job Description
Game Master 3.6 3.6 out of 5 stars New Orleans, LA
ABOUT ZERO LATENCY
Zero Latency is the global leader in free-roam, multiplayer, virtual reality gaming. With 35 sites in 19 countries and counting, Zero Latency provides the most technologically advanced, immersive virtual reality gaming experiences on the planet.
YOUR ROLE
We are looking for Game Masters who can guide customers through Zero Latency’s world leading experience with great energy and professionalism. You will oversee player safety briefings and run game sessions. Your priority is ensuring player safety and delivering high-end customer experiences. Primary responsibilities Customer greeting, check-in, suit-up and suit-down Presenting the player safety briefing Managing in-game sessions and ensuring player safety Identifying, troubleshooting, and recording technical issues Maintenance of Virtual Reality equipment Supporting site team leaders Selling merchandise Opening and closing the venue
WHO YOU ARE
2+ years of customer experience in the entertainment/hospitality industry Ability to manage excited customers Comfortable managing high-pressure situations, with the ability to actively and quickly resolve potential issues while keeping customers engaged Strong and engaging oral presentation skills Experience working in small and large teams Experience achieving individual and team KPIs A passion for VR, gaming and technology Available weeknights and weekends You must be reliable, punctual and well-presented with the ability to prioritize tasks. To succeed in this role, you must be able to work in a team.
WORKING HOURS
We are looking for Game Masters to join our team on a casual basis, working an average of 15 hours per week, primarily over weeknights and weekends. Availability must be flexible.
