Front of House Supervisor – Boston Logan International Airport Position Available In Suffolk, Massachusetts

⚐ ⚑ ⚑ Front of House Supervisor

• Boston Logan International Airport (Boston) PremAir of Boston LLC compensation: Starting at $23+ Depending on Qualifications employment type: experience level: mid level job title: Front of House Supervisor We are seeking a motivated and experienced Front of House Supervisor to join our dynamic team at a high-volume airport restaurant.

As a key leader on the floor, you will ensure smooth day-to-day operations, deliver exceptional guest service, and support our front-of-house staff in maintaining a high standard of professionalism, efficiency, and hospitality.

Responsibilities:

• Supervise daily front-of-house operations, including host, server, and bar staff.
• Ensure a warm and welcoming guest experience, upholding customer service excellence.
• Coordinate seating and guest flow in a fast-paced, high-turnover environment.
• Train, motivate, and monitor front-of-house team members to ensure consistent performance.
• Handle customer complaints or issues promptly and professionally.
• Maintain cleanliness, safety, and sanitation standards in all guest-facing areas.
• Communicate effectively with kitchen and back-of-house staff
• Monitor inventory levels of front-of-house supplies and communicate needs to management.
• Assist with opening and closing procedures, including cash handling and reporting.
• Help create a positive team atmosphere with leadership and encouragement
• Support adherence to airport security and compliance protocols.

Requirements:

• Minimum 2 years of supervisory experience in hospitality environment.
• Strong leadership and team-building skills.
• Exemptional communication and interpersonal abilities.
• Ability to multitask and stay calm under pressure.
• Knowledge of POS systems and basic cash handling.
• Flexibility to work varied shifts, including early mornings, nights, weekends, and holidays.
• Must be eligible to work in secure airport areas (require background check and security clearance). Preferred (not required):
• Experience working in an airport or other travel-related environment.
• Familiarity with airport-specific service expectations and guest demographics.
• Food Handler and/or Alcohol Service certifications (or willingness to obtain).

Why Join Us:

• Competitive pay and benefits (Health Insurance/Vacation/PTO)
• Fast-paced and exciting environment
• Opportunities for growth and advancement
• Work with a supportive and professional team Principals only.

Recruiters, please don’t contact this job poster.

post id:

7857539924 updated: ♥ [ ]