Airline Ramp Service Supervisor, CHS Position Available In Charleston, South Carolina

Airline Ramp Service Supervisor, CHS 3.1 3.1 out of 5 stars 5500 Intl Blvd,#101, North Charleston, SC 29418 Airline Ramp Supervisor employed by Trego/Dugan Aviation at

CHS General Purpose of Job:

Serves as a working shift Supervisor for daily operations. Directs, trains, and coordinates an assigned shift for services provided to airlines and charter aircraft. Lead by example, exemplifying integrity, professionalism, and excellent communication skills. Motivate to achieve results while leading people fairly and with respect. Must be totally committed to the importance of serving the customer and have an excellent customer service focus.

Airline Ramp Service Supervisor’s Essential Duties and Responsibilities :

Plans, organizes, directs, and participates in the Ramp Services operations for contracted commercial flights and charter aircraft. Service operations include passenger check-in, security screening, baggage transfers to and from aircraft, aircraft cleaning, lavatory services, and power unit hookups. Direct and train assigned Agents. Training includes new employee training and ongoing in-service training, including monthly compliance and yearly safety training. Maintain required training records. Implements departmental policy as directed for operations. Advises the General Manager and Regional Manager on policy issues, including making recommendations and decisions as appropriate and developing more efficient methods of operations as needed. Coordinates Services activities with air carrier personnel, station managers, and representatives of the Transportation Security Administration (TSA) as required for assigned shift. Participates in the operation and training of various types of equipment, including, but not limited to, aircraft loading bridges, baggage tugs and carts, belt loaders, electric carts, lavatory carts, portable water carts, air starts, towbars and portable stairs in and around aircraft. Ensures equipment is always maintained in good working order. Ensures compliance with current Federal Aviation Administration (FAA) and TSA security regulations, airline corporate rules and regulations, directives, and procedures. Implements necessary changes in operations as directed. Attends regular and as-needed meetings. Maintains emergency checklists and supplies. Prepares and submits verbal and written reports on service activities and Agents as required. Updates the Multi-User Flight Information Display System (MUFIDS) as required. Coordinates communications between Airport, airline dispatch personnel, and flight captain, including, but not limited to, information related to passenger manifests, weight/balance, fueling requirements, on/off times, uplift, flight release, and weather packages. Handle other business-related responsibilities involving billing, correcting/updating payment data, collecting payments, cash handling, ordering supplies, and other similar duties.

Airline Ramp Service Supervisor’s Competency/Behavioral Requirements:

Direct and participate in the work of daily operations activities; Prepare timely written and verbal reports, training demonstrations, etc.; Follow oral and written instructions; Communicate effectively both verbally and in writing; Deal effectively and courteously with co-workers and customers; Exercise sound, independent judgment; Analyze situations and problems with a results-oriented focus; Resolve conflict effectively; Identify and evaluate solutions and effectively implement determined action; Approach problem-solving creatively and with a team orientation; Present an overall professional image; Perform the essential functions of the job without posing a threat to the health and safety of others; Model and promote acceptance and respect for differences among employees; Perform effectively as a team member in carrying out both the TDA-stated mission and philosophy and the TDA. Client’s goals and objectives; Be pleasant with others on the job and display a good-natured, cooperative attitude; Be reliable, responsible, and dependable and fulfill obligations; Attention to detail is a must; Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in challenging situations; Accept criticism and deal calmly and effectively with high-stress situations, be open to change (positive or negative) and to considerable variety in the workplace; Willingness to take on responsibilities and challenges; Be sensitive to others’ needs and feelings and be understanding and helpful on the job; Develop one’s ways of doing things abiding by TDA/Airline’s policies and procedures, guide oneself with little or no supervision, and depend on oneself to get things done; Be persistent in the face of obstacles;

Airline Ramp Service Supervisor’s Physical Demands :

Performs bending, squatting, kneeling, walking, climbing, and reaching from ground level to overhead; possesses ability to grip objects. Must be able to push, pull, lift, and carry things such as heavy objects, luggage, and packages (up to 75 pounds) in and out of aircraft within confined aircraft cargo space or onto or from a conveyor belt, must be able to respond to audio transmitted information or alarms, must be able to distinguish color for such things as aircraft wingtip lights and aircraft instrument panel lights, may be subject to standing for long periods of time.

Airline Ramp Service Supervisor’s Work Environment:

Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes, and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work.

Airline Ramp Service Supervisor’s Education, Experience, and Training:

Highly sought-after 1-year of experience in the aviation industry. Highly sought-after 6 months of experience must be equivalent to that of an airline service agent, including ticketing and/or ramp services support. Must receive initial/advanced Operations Services training required by the individual airlines within probationary period.

Airline Ramp Service Supervisor’s Knowledge:

Thorough working knowledge of the types of aircraft used at the station. Thorough working knowledge of current FAA/TSA security directives & the procedures affecting operations as well as general procedures for passenger processing and baggage transfers.

Airline Ramp Service Supervisor’s Licensing/Certification:

Must possess a valid Driver’s License; must obtain and maintain a current Complaint Resolution Official (CRO) certificate when required by individual airlines companies; a Ground Security Coordinator certificate with certification for aircraft over 61 seats within the probationary period; must possess the following certificate of training upon hire: De-Icing/Anti-Icing if required, Aircraft Pushback, security search, and Security Exit Door training.

Airline Ramp Service Supervisor’s Miscellaneous Requirements :

Must pass a background investigation with a fingerprint-based criminal records check by Title 14, Code of Federal Regulations, Part 1542, and Airport Security, as required by the Transportation Security Administration. Must pass a pre-employment and periodic random drug test as required in 49 Code of Federal Regulations Part 40 for safety-sensitive employees. Must be able to work various assigned shifts, including evenings and weekends.

Pay:

From $20.00 per hour

Work Location:

In person