Operations Supervisor – Drop Ship Outbound Position Available In Northampton, Pennsylvania

Operations Supervisor – Drop Ship Outbound Unis – 2.5

Northampton, PA Job Details Full-time Estimated:

$54.8K – $65.3K a year 1 day ago Benefits Health insurance Dental insurance Qualifications Bilingual Spanish Operations management Inventory management Logistics Mid-level E-commerce 3 years Certified Supply Chain Professional Analysis skills Bachelor’s degree Team management Supply chain management Data analytics Business Administration Business Leadership Supply Chain Management Communication skills Full Job Description Overview As an Operations Supervisor – Drop Ship Outbound, you will oversee and optimize the drop shipping process from order placement to delivery. You will be responsible for managing vendor relationships, ensuring timely shipments, and maintaining high customer satisfaction. This role requires a strategic thinker who can analyze workflows, implement improvements, and lead a team to achieve operational excellence. Responsibilities Oversee the entire drop ship outbound process to ensure efficiency and effectiveness Manage relationships with vendors and suppliers to optimize shipping solutions Analyze operational workflows and identify areas for improvement Implement best practices in inventory management and logistics Coordinate with customer service to address and resolve shipping issues Develop and monitor key performance indicators (KPIs) for drop ship operations Lead and mentor a team of operations staff to enhance performance and productivity Prepare reports and presentations to communicate operational status to senior management Minimum Requirements Bachelor’s degree in Business Administration, Supply Chain Management or related field 3+ years of experience in operations management or logistics Proven track record in managing outbound logistics or drop ship operations Strong understanding of e-commerce platforms Preferred Requirements Experience working with major e-commerce retailers Certification in supply chain management (e.g., APICS, CSCP) Familiarity with data analytics and performance metrics Bilingual – Spanish Skills Strong analytical and problem-solving skills Excellent communication and interpersonal skills Proficiency in supply chain management software Experience in logistics and distribution operations Ability to work under pressure and meet deadlines Leadership and team management skills Knowledge of inventory management principles Familiarity with drop shipping processes and best practices Benefits Medical Dental Vision