Transportation Management Center technician (TMC) Position Available In Davidson, Tennessee

Transportation Management Center technician (TMC) Tech Observer Nashville, TN A senior level position that ensures safe and efficient traffic movement and monitors roadways including detecting, confirming, updating, and responding to scheduled and unscheduled traffic incidents, congestion, and travel time imbalances.

Shift Details First Shift:

5:00 AM – 2:30 PM (Tuesday – Friday) Tasks and Responsibilities Perform functions with minimal supervision and according to established procedures. Defer the most complex issues to a supervisor or manager. May serve as “shift team leader” to facilitate the smooth and balanced operation of the control room. Train new operators and provide guidance to more junior operators. Operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions. Monitor roadways and detection systems. Monitor all traffic devices and computer equipment associated with the system. Maintain advanced knowledge on the operation of all traffic equipment, computers, and software associated with the traffic systems. Utilize traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists and toll customers. Continually check the accuracy and validity of the messages displayed on all DMS and 511. Be aware of all 511 messages broadcasted on a particular system. Enter incident information into computer systems using traffic software. Become familiar with the roadways and understand the purpose and location of each traffic device (i.e. detector stations, CCTV, and 511). Alert operator staff to new and existing memos. Use SOG to detect, dispatch, monitor, and document roadway incidents. Confer with partners (highway patrol, Service Patrols, Local Law Enforcement, Fire Rescue, etc.) and adjacent Traffic Management Centers or other DOT Regions to coordinate resources for incidents that may affect regional travel. Dispatch Service Patrols and assist Service Patrols with other tasks, such as phone calls, etc. Perform other duties as assigned. Location Requirements Candidate must be local to Nashville, TN Preferred candidate location: Hendersonville, TN 37075 Qualifications Proficient in Microsoft Access (4-6 Years) Proficient in Customer Service (4-6 Years) Proficient in Emailing (4-6 Years) Proficient in Internet Usage (4-6 Years) Proficient in Technical Skills (4-6 Years)

Job Type:

Contract Pay:

$23.09 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Schedule:

8 hour shift

Experience:

Transportation management: 3 years (Required) CCTV surveillance : 3 years (Required)

Location:

Nashville, TN (Required)

Work Location:

In person