Valet Supervisor (Bilingual) Position Available In Miami-Dade, Florida

Valet Supervisor (Bilingual) Beacon Hill Hospitality – 2.0 Hialeah, FL Job Details Full-time $16 – $17 an hour 1 hour ago Qualifications Bilingual Spanish Customer service English Mid-level Driver’s License Under 1 year Full Job Description Valet Supervisor (Bilingual)

Core Schedule:

7 AM – 3:30 PM, Monday through Friday English & Spanish fluency is required The Valet Supervisor is responsible for delivering on our objective of creating a warm and welcoming experience for each patient and visitor of this busy healthcare facility. As a working Supervisor, you will not only deliver great experiences for patients and visitors, but create a culture of excellence during your shifts. You are a true customer service professional who inherently loves to help others and is happy to eliminate any anxiety that can come with a hospital visit. This fast-paced role requires the juggling of multiple duties including those related to operations, staffing, clients and customers. As the Valet Supervisor, you coordinate the valet operations of the location while working alongside team members to ensure the patients, visitors and employees of the healthcare facility are well cared for.

Essential Responsibilities:

Valet Parking Services Performs valet services of parking, retrieving, and delivering customer vehicle Moves quickly and safely to get to customer’s vehicle, drives it slowly and carefully Follows all standard operating procedures and safety policies Provides “front door assistance” to customers entering and exiting the establishment by offering information, direction, and assistance. Follows site specific safety and security procedures Follows all appearance standards, including uniform Greets and welcomes customers, facilitating their access to and use of the establishment. Handles cash, valet tickets, keys, and equipment in accordance with company policies. Performs concierge duties as needed. Hails taxicabs and stands at the front door or designated area in order to provide assistance. Ensures a clean working area by keeping the area neat and free of debris. Supervisory Responsibilities Create and manage team schedules and rotations Ensure all employees are present and at their scheduled post for all shifts (including weekends) Adjust the schedule to cover any last-minute changes Coordinate and communicate with the security team Ensure Beacon Hill’s service standards are exceeded Collaborate with Director of Parking Operations regarding Valet performance management Fosters a spirit of teamwork and unity that enables each team member and the team as a whole to succeed Required Skills/Abilities (including but not limited to): English & Spanish fluency, required Possesses exceptional customer service skills Have a driver’s license with a clean driving record Maintains a warm, friendly and professional demeanor when working with other employees, patients and visitors Ability to read, understand, and communicate effectively both verbally and on paper Ability to proactively solve problems, but also knows when to ask for help

Physical Demands and Working Environment:

The Valet Supervisor will be required to stand for most of their shift, walk, sit, reach with hands or arms, talk and hear. Valet Site Supervisor must occasionally lift and/or move objects up to 20lbs and be able to wear PPE (personal protective equipment) for the duration of their shift. The employee may be subjected to weather conditions prevalent at the time. The noise level in this work environment can range from minimal to moderate