Find & Apply For Customer Service Manager Jobs in Woodbridge, Virginia

Benefits:

Bonus based on performance Free uniforms Paid time off 1-800-Plumber + Air of Woodbridge We are looking for an experienced Home Service Manager to lead our Plumbing & HVAC service operations. This is a hands-on leadership position for someone who understands the home service industry, knows how to manage technicians, and can help grow a profitable service department. Responsibilities Manage daily Plumbing & HVAC service operations Lead, train, and hold technicians accountable Dispatch and coordinate crews to maximize productivity Review estimates, jobs, callbacks, and customer concerns Help technicians improve sales and customer service Monitor revenue, labor, material costs, and profitability Recruit and develop Plumbing & HVAC technicians Ensure jobs are completed correctly and customers receive excellent service Work with ownership to grow the business and achieve monthly goals Qualifications 3+ years of Plumbing, HVAC, or Home Service management experience preferred Strong knowledge of residential service operations Experience managing technicians and field employees Strong sales and customer-service skills Organized and comfortable working in a fast-paced environment Valid driver's license Experience with ServiceTitan Compensation & Benefits Competitive salary based on experience Performance-based bonus opportunity Paid time off Company vehicle or vehicle allowance may be available Growth opportunity as our Plumbing & HVAC operation expands We are looking for a leader, not just a dispatcher—someone who can develop a team, improve performance, take care of customers, and help build a successful Plumbing & HVAC service operation. Principals only. Recruiters, please don't contact this job poster.