Verification of Benefits Specialist Position Available In Broward, Florida
Tallo's Job Summary: The Verification of Benefits Specialist at ET Health Holdings LLC in Oakland Park, FL is a full-time position with a salary range of $45,000 to $51,000 a year. This role involves verifying insurance benefits for prospective patients, ensuring accurate and timely collection of coverage information to support admissions, billing, and clinical decision-making. Key responsibilities include verifying insurance coverage, documenting details, completing VOB summaries within 90 minutes, inputting information accurately, and maintaining up-to-date tracking logs. Qualifications include 1+ years of insurance verification or billing experience in behavioral health, proficiency with EMR systems and Microsoft Office/Google Workspace, excellent communication skills, and the ability to work independently and meet deadlines. Bilingual Spanish is preferred but not required.
Job Description
Verification of Benefits Specialist
ET HEALTH HOLDINGS LLC
Oakland Park, FL Job Details Full-time $45,000 – $51,000 a year 8 hours ago Qualifications Bilingual Spanish Insurance verification Microsoft Office 1 year Entry level Time management Behavioral health Full Job Description The Verification of Benefits (VOB) Specialist is responsible for verifying insurance benefits for all prospective patients prior to admission. This role ensures accurate and timely collection of coverage information to support admissions, billing, and clinical decision-making. Speed, accuracy, and communication are key to success in this position.
Key Responsibilities:
Verify insurance coverage and behavioral health benefits through payer portals and direct phone calls Document details including deductibles, copays, out-of-pocket maximums, exclusions, and authorization requirements Complete and return VOB summaries to the admissions team within 90 minutes of assignment Accurately input all insurance information into the EMR and/or tracking systems Communicate coverage issues, policy red flags, and eligibility concerns to admissions and billing immediately Maintain up-to-date tracking logs of all verifications and follow-ups Stay informed on changes in payer policies and documentation requirements Ensure all work is HIPAA-compliant and aligns with internal SOPs Key Performance Indicators (KPIs):
Turnaround Time:
90 minutes or less per verification from time of assignment
Accuracy Rate:
98%+ on VOB form completion and documentation
Daily Output:
Minimum of 8-10 completed verifications per day
Follow-Up Timeliness:
All pending/secondary verifications followed up on within 24 hours
Communication Response Time:
Internal communication within 15 minutes of benefit issue discovery
Qualifications:
1+ years of insurance verification or billing experience in behavioral health, substance use treatment, or healthcare setting Strong knowledge of commercial and/or government insurance plans Proficiency with EMR systems, payer portals, and Microsoft Office/Google Workspace Excellent communication, critical thinking, and time management skills Ability to work independently, meet deadlines, and handle high volumes without sacrificing accuracy
Preferred Qualifications:
Experience with VerifyTX and Kipu Bilingual (Spanish preferred but not required)
