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Key Responsibilities Scheduling:

Coordinate and maintain the daily schedule for service technicians and installation teams, ensuring optimal travel routes and time management.

Customer Communication:

Answer incoming calls and emails, confirm appointments, and provide status updates to clients with a professional and friendly demeanor.

Data Entry:

Maintain accurate customer records and service logs in our company database and Google Docs/Sheets.

Administrative Support:

Assist with general clerical tasks, including filing, processing paperwork, and managing office supplies.

Problem Solving:

Adjust schedules in real-time to account for weather, cancellations, or emergency service requests.

Qualifications & Skills Education:

High school diploma or equivalent.

Experience:

At least 1-2 years of experience in an administrative or scheduling role, ideally in a service-based industry.

Tech-Savvy:

Proficiency in Google Docs and Sheets and experience with a database.

Communication:

Strong verbal and written communication skills with a focus on customer service excellence.

Detail-Oriented:

Exceptional organizational skills and the ability to multitask in a fast-paced environment.

Work Schedule & Compensation Position Type:

Part-Time to start with opportunity to go full-time

Hours:

Mon-Fri, 9:00 AM - 1:00

PM Pay:

Up to $17 per hour dependent on experience.

Location:

Mason, Michigan / in person.

Pay:

$16.00 - $17.00 per hour

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Find & Apply For Scheduler / Operations Coordinator Jobs in Mason, Michigan

Part-Time Service/Install Scheduler & Office Assistant