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Administrative
Office Manager
Goshen, NY

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HORIZON FAMILY MEDICAL

Office Manager - Gynecology Office

Job Description

At Horizon Family, we are dedicated to providing exceptional healthcare services to the communities we serve. If you're passionate about making a difference in patients' lives, we have an excellent opportunity for you to join our successful, dynamic, and innovative multi-specialty group with 30+ locations in beautiful Hudson Valley NY. You will practice with a team of compassionate and skilled Physicians, APPs, and support staff who are passionate about providing the highest quality care to our patients. We value and encourage work-life balance. Horizon Family is committed to offering the best to each patient and to each team member as individuals.
Scheduled Days and Hours:
Up to a 40 hour work week based on the providers schedule (hours are flexible)
Overview:
We are a busy, patient-focused Gynecology practice seeking a dependable and experienced Office Manager to lead our day-to-day clinical and administrative operations in both the Goshen and New Windsor, NY locations. This is a pivotal role for someone who thrives in a self-directed environment, takes pride in building efficient systems, and can confidently bridge the needs of our frontline team with the standards and directives of our corporate leadership. If you are organized, proactive, and passionate about supporting a team that changes patients' lives — we want to hear from you.
Key Responsibilities:
Oversee all front and back office operations, ensuring seamless daily workflow for clinical and administrative staff Supervise, mentor, and schedule office staff; conduct performance reviews and onboarding for new hires Serve as the primary point of contact between clinic staff and corporate leadership; implement and enforce corporate policies and procedures Monitor and manage patient scheduling, provider templates, and appointment flow to optimize efficiency Oversee billing, coding compliance, and insurance authorizations in coordination with the billing department Maintain compliance with HIPAA, OSHA, and all applicable healthcare regulations Manage office supply inventory, vendor relationships, and facilities coordination Prepare and submit operational reports, staffing summaries, and KPI data as required by corporate Proactively identify and resolve operational bottlenecks, patient experience issues, and staff concerns Support providers and clinical staff to ensure high-quality, patient-centered care delivery Manage both the Goshen and New Windsor, NY Gynecology staffing; including traveling to New Windsor, NY when needed
Note:
This job description is not exhaustive and may be subject to change or modification as needed. What We're Looking For Self-directed and reliable — you manage your time, meet deadlines, and don't wait to be told twice Collaborative and adaptable — you follow corporate direction, implement changes smoothly, and keep your team aligned Strong communicator — written and verbal, with staff, patients, providers, and leadership Detail-oriented — accurate in documentation, scheduling, and compliance Calm under pressure — able to prioritize in a fast-paced specialty clinic environment Positive and professional — a culture contributor who leads by example
Qualifications:
Minimum 2 years of experience as an office manager or lead in a medical or specialty clinic setting (Gynecology, primary care, or similar preferred) Experience working within a multi-site or corporate-affiliated healthcare organization strongly preferred Proficiency with an EMR/EHR systems, ECW experience preferred Working knowledge of medical billing, insurance verification, and prior authorizations Associate's or Bachelor's degree in Healthcare Administration, Business, or related field preferred — or equivalent experience Willingness to travel
Benefits:
Comprehensive Health, Dental, and Vision insurance Paid time off (PTO) and 6 Paid Holidays Vacation time off 401(k) with employer contribution Stable, Monday-Friday schedule Supportive team culture in a purpose-driven specialty practice How to
Apply:
Interested candidates are invited to submit their resume for consideration. Please do not call the office directly; all inquiries should be submitted via indeed.
Job Type:
Full-time Pay:
$27.00 - $29.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Relocation assistance Retirement plan Vision insurance Application Question(s): How many years of Medical Office Management Experience do you have? Do you have recent medical office management experience? Will you be able to reliably commute to New Windsor, NY 12553 for this job?
Experience:
Medical office management: 2 years (Required) Ability to
Commute:
Goshen, NY 10924 (Required) Willingness to travel: 25% (Required)
Work Location:
In person