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Customer Support
Customer Service Representative
Englewood, FL

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GOIN' POSTAL

Front Desk Customer Service Associate

Entry-Level JobVerifiedNo experience needed
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Job Description

Goin' Postal Englewood is hiring! We are looking for a friendly, dependable, and customer-focused Front Desk Associate to join our team! As a Front Desk Associate, you will be the first point of contact for our customers, assisting them with shipping, printing, mailbox services, and other daily business needs. We are looking for someone who enjoys working with people, has excellent communication skills, and can maintain a positive, professional attitude in a fast-paced environment. If you are organized, detail-oriented, and enjoy providing excellent customer service, we would love to hear from you! Key Responsibilities Greet customers and provide friendly, professional customer service. Assist customers with shipping packages through various carriers. Process shipping labels, package drop-offs, and customer transactions. Assist with printing, copying, scanning, and other business services. Provide information about mailbox rentals and additional store services. Operate the cash register and process customer payments. Answer phone calls and respond to customer inquiries. Maintain an organized, clean, and welcoming front desk and store environment. Assist with packaging, inventory, and other daily store operations. Qualifications Excellent customer service and communication skills. Friendly, professional, and positive attitude. Basic computer skills and willingness to learn new systems. Strong attention to detail and organizational skills. Ability to multitask and work efficiently in a busy environment. Dependable, punctual, and able to work well with a team. Previous customer service, retail, shipping, or printing experience is preferred but not required. Willingness to learn and assist with various store responsibilities. Training will be provided for the right candidate! What We're Looking For What We're Looking For We value team members who take pride in their work, enjoy helping others, and are willing to learn. Our ideal candidate is someone who can create a welcoming experience for every customer while ensuring daily store operations run smoothly and efficiently. Strong attention to detail and accuracy are essential, particularly when processing shipments, handling customer packages, and completing transactions. We are looking for a dependable, organized individual who can multitask, follow procedures, and contribute to a positive and productive team environment. How to Apply Interested in joining our team? Apply directly through Indeed or email your resume to: englewood@goinpostal.com
Pay:
$15.00 per hour
Work Location:
In person