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Customer Support
Customer Service Representative
Carle Place, NY
Find & Apply For Customer Service Representative Jobs in Carle Place, New York
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Job Summary We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will serve as the first point of contact for our valued customers, providing exceptional support and ensuring their needs are met with professionalism and enthusiasm. Your energetic approach will help foster positive relationships, resolve inquiries efficiently, and promote a welcoming environment. This paid position offers an exciting opportunity to develop your office management, communication, and administrative skills while making a meaningful impact on customer satisfaction. Duties Greet customers promptly and courteously at the front desk or via multi-line phone systems, creating a positive first impression. Manage incoming calls with professional phone etiquette, directing inquiries to the appropriate departments or personnel. Handle data entry tasks accurately using computer skills, including Microsoft Office, Google Workspace, and QuickBooks for record keeping and documentation. Assist with clerical responsibilities such as filing, proofreading documents, and maintaining organized records to support office operations. Support office management activities by managing calendars, scheduling appointments, and coordinating meetings efficiently. Provide excellent customer support by addressing questions, resolving issues promptly, and ensuring customer satisfaction. Perform general administrative duties including filing, data entry, and supporting team members with personal assistant tasks when needed. Skills Proficiency in computer literacy with strong skills in Microsoft Office Suite and Google Workspace tools. Experience with office management tasks such as calendar management, filing systems, and organizational skills. Excellent phone etiquette and communication skills to handle customer interactions professionally. Ability to multitask effectively using multi-line phone systems and manage time efficiently in a fast-paced environment. Bilingual abilities are highly valued to assist a diverse customer base. Familiarity with clerical processes including proofreading, data entry, and record keeping. Previous experience in customer service roles such as dental or medical receptionist is advantageous; bookkeeping or office experience is a plus. Join us to be part of a vibrant team where your energy and organizational talents will shine! We're committed to supporting your growth while delivering outstanding service that keeps our customers coming back.